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Pearl & Petal.
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FREQUENTLY ASKED QUESTIONS
Shipping
Returns & Exchanges
Products & Orders
01
How long does shipping take?
UK delivery is typically 2–5 business days (Express 1–2 if available). International delivery is typically 4–12 business days.
02
When will my order be dispatched?
Orders are processed within 1–3 business days. You’ll receive a dispatch email with tracking.
03
Will I receive tracking?
Yes — tracking is provided where available. Updates may take up to 24 hours after dispatch.
04
Do you ship internationally?
Yes, we ship internationally. Delivery times vary by destination.
05
Will I pay customs or duties?
International orders may be subject to local duties/taxes. These fees are the customer’s responsibility.
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